Tour Inclusions, Pricing
& Terms & Conditions

 
 
 
 

ALL-INCLUSIVE CRUISE PACKAGE PRICE



Package prices below are for stateroom Category E1 - a deluxe stateroom with a large picture window. Additional stateroom categories are subject to availability. Please call Seawind Tours & Travel, Inc. at (808) 949-4144 for pricing and availability.


DOUBLE OCCUPANCY PACKAGE PRICE
$5,749 plus $540 port, security, and handling fees, per person*

Price is inclusive of private shore excursions with lunch, exclusive onboard events and participation in the Wong Way U – a new culinary experience.

(*promotional fares subject to change)

SINGLE OCCUPANCY PACKAGE PRICE
Please call Seawind Tours & Travel, Inc. at (808) 949-4144 for details, availability & pricing.


Discounts will apply to Crystal Society Members. The discount will be credited to your final invoice and based on stateroom category. If you have previously sailed with Crystal Cruises, you are already a Crystal Society Member.

Please Note: Although package prices do not include airfare or airport transfers, Seawind Tours & Travel, Inc. can assist with travel arrangements. Please call (808) 949-4144 for assistance.

 

All-inclusive Cruise Package Inclusions*

  • In addition to The Crystal Cruises Inclusions (see left), the 12-Day Cruise (May 19 - May 31, 2017) aboard the Crystal Symphony has been enhanced by Seawind Tours & Travel, Inc. to also include:
  • Private and exclusive New York City, NY shore excursion with lunch
  • Private and exclusive Newport, RI shore excursion with lunch
  • Private and exclusive Boston, MA shore excursion
  • Private and exclusive Bar Harbor, ME shore excursion with lunch
  • Private and exclusive Halifax, Nova Scotia shore excursion with lunch
  • Four (4) cooking demonstrations with Chef Alan Wong & Team onboard Crystal Symphony – Wong Way U!
  • Private and exclusive dinner under the stars onboard Crystal Symphony prepared by Chef Alan Wong & Team
  • Private and exclusive cocktail party onboard Crystal Symphony
  • Custom tour itinerary book & luggage tags
  • Post-departure travel insurance
  • Cruise gratuities and all gratuities associated with group tour inclusions
  • Seawind Travel Staff throughout the Tour

*Subject to Change



CRUISE PACKAGE PAYMENT SCHEDULE



  Due Date Double Occupancy
  Upon Registration $1,900.00
  January 15, 2017 $1,900.00
  February 18, 2017 $1,900.00
  March 15, 2017 Balance Due

 

*Payment schedule based on stateroom Category E1 double occupancy, per-person package price. Different cabin categories have different payment schedules.

*$540.00 port, security, and handling fees are included in the February 18, 2017 payment.

 

Payment Methods

Seawind Tours & Travel, Inc. accepts credit card and check payments.

If paying by check:
Please make check payable to: Seawind Tours & Travel, Inc. and submit to:
Seawind Tours & Travel, Inc.
ATTN: Chef Alan Wong Connoisseur's Cruise
725 Kapiolani Blvd., Suite 301
Honolulu, HI 96813

Please note the traveler’s name on checks.

 

If paying by credit card:
Please call Seawind Tours & Travel, Inc. at (808) 949-4144.

 

Cancellation Policy

All cancellations must be submitted in writing to:
Seawind Tours & Travel, Inc.
Attention: Cancellation Department
725 Kapiolani Blvd. Suite 301
Honolulu, HI 96813

The “Date of Cancellation” is the date that written notice of cancellation is received by Seawind Tours & Travel, Inc. Should cancellation charges imposed by service providers exceed the estimated amounts quoted below, additional charges may apply. Additional expenses incurred due to change, delay or cancellation of any kind, or any delays beyond Seawind Tours & Travel, Inc's. control, will be the responsibility of the client.

Seawind Tours & Travel, Inc. strongly recommends you purchase trip cancellation travel insurance.

Cancellation fees are per traveler and based on cruise package price only. The optional pre-cruise New York tour package has a separate cancellation policy.

  Date of Cancellation Cancellation Charge
  Upon Registration $500.00
  On or after January 15, 2017 40% of Cruise Package Price
  On or after February 18, 2017 80% of Cruise Package Price
  On or after March 15, 2017 100% of Cruise Package Price

 

 

Cruise Tour Registration

The date Seawind Tours & Travel, Inc. receives your registration for the tour is considered your registration date and all payments due on that date will be due to Seawind Tours & Travel, Inc. We recommend you register as soon as possible as we do expect this tour to sell-out. Your first payment is required within 5 business days in order to confirm your space on the tour.

To register for the All-inclusive Cruise Package Tour, please click here.

PRE-CRUISE NEW YORK TOUR

Package prices and inclusions for pre-cruise New York Tour will be available in January 2017. For more information or to pre-register, please contact Seawind Tours & Travel, Inc. at (808) 949-4144 or send an email to chefcruises@seawindtours.com.

Space is limited!

Medical Conditions

Seawind Tours & Travel, Inc. cannot guarantee special facilities or accommodations for disabled passengers. We will use best efforts to work with you and our vendors, but you must advise us of any physical limitations at the time of registration. Seawind Tours & Travel, Inc. is not responsible for any charges that might be incurred prior to, during, or after the tour due to or in connection with any medical conditions.

 

Credit Card Payments

Visa, MasterCard and American Express are accepted. Please Note: On your credit card statement, you will see charges from Crystal Cruises and Seawind Tours & Travel, Inc.

 

Passports & Visa

A passport is required for travel. Your passport must have at least six months' validity remaining from the time of entry into Iceland. Passport fees are not included in the tour cost and every passenger must have a valid passport in order to travel. Obtaining and carrying a valid passport is the sole responsibility of the traveler.

 

Crystal Cruises' On Board Dress Code

Throughout the day, guests wear a mix of active resort wear. Dining room attire is casual during the day; however, swimsuits, swimsuit cover-ups/robes and baseball hats are not appropriate. If you do not wish to change for a meal in the afternoon or evening, alfresco dining on deck is available.

After 6 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women. If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the Resort Casual dress code.

For days in port, be sure to bring comfortable walking shoes.

Resort Casual
Slacks and a sweater or shirt for men; casual dress, skirt or slacks with a sweater or blouse for women. Ties and jackets are not required.

Elegant Casual (Informal)
Suit or slacks with a jacket over a sweater or shirt for men. Ties are optional. Cocktail dress, skirt or slacks with a sweater or blouse for women. Jeans are not appropriate.

Black Tie Optional (Formal)
While Elegant Casual is always appropriate in the evening, a Black Tie Optional evening offers a celebratory opportunity to dress more formally on special evenings. For men, this includes a dark suit with tie or tuxedo; for women, this includes a formal cocktail dress, evening gown or dressy evening separates. On Black Tie Optional evenings, we request that jeans not be worn in any dining venues or lounges, including the Casino.

 

Terms & Conditions

Waiver and Release
By participating in the tour, you for yourself, your personal representatives, successors, assigns, heirs, legal representatives, and next of kin agree to waive and release Seawind Tours & Travel, Inc. and its officers, directors, employees, and agents (collectively, “Seawind”) from and against any and all rights and/or claims you may have for any loss or damage arising out of or in any way related to, directly or indirectly, the tour. Specifically, the foregoing waiver and release is intended to include, but not be limited to, any injuries, loss, or damage that may be caused by the negligence of Seawind in organizing and conducting the tour. You acknowledge that Seawind is not assuming liability for any injury, damage, loss, or accident that may be caused by the negligence of those persons or entities that are providing transportation, accommodations, or any planned or scheduled activities in connection with the tour.

Seawind Tours & Travel, Inc. and/or associated companies accept no responsibility for losses or additional expenses due to delays or changes in flight, train, motor coaches, ship or other services, sickness, force majeure, weather, strikes, war, acts of terrorism, theft, quarantine, other causes, or acts of God. All tour itineraries and fares may be affected by alterations in air or transportation services, or by other causes. Seawind Tours & Travel, Inc. reserves the right to withdraw any tour in this program, substitute hotels, and make such alterations in the itineraries as may be found desirable for the convenience of the parties and the proper carrying out of the tour. Seawind Tours & Travel, Inc. also reserves the right to decline, at any time in its sole discretion, to accept or to retain any person as a member of the tour. In such case, full refund of all applicable payments, less applicable vendor cancellation fees, will constitute full settlement with the passenger. The airlines concerned are not held responsible for any act, omission or event during the time passengers are not on their planes or conveyance. No refund or exchange can be made on any unused portion of the tour cost.

A contract is made when your registration and deposit are accepted by Seawind Tours & Travel, Inc. Hawaii state law shall govern any disputes.

Crystal Cruises reserves the right to impose a fuel supplement fee.

 

Travel Insurance

There are two types of travel insurance. Post-departure travel insurance (included) covers incidents occurring once a trip has started. Pre-departure travel insurance (optional) covers tour cancellations (restrictions apply).

Post-departure Travel Insurance

Seawind Tours & Travel, Inc. is pleased to include basic post-departure insurance which provides coverage for incidents occurring once a trip has started. Covered incidents and benefit amounts are (see chart, below):

  Covered Incidents Benefit Amount
  Trip Interruption $1,000.00
  Trip Delay/Missed Cruise Connection $1,000.00
  Baggage/Baggage Delay $1,500.00/$250
  Emergency Medical & Dental Expense $50,000.00
  Emergency Medical Evacuation/Repatriation $250,000.00
  Travel Assistance & Concierge Services* Included


*Travel Assistance & Concierge*
• Medical Assistance, Consultation & Monitoring
• Emergency Medical Payments
• Prescription Assistance
• 24 Hour Legal Assistance
• Emergency Cash Transfer
• Travel Document & Ticket Replacement
• Information Services for Destination
• Emergency Travel Arrangements

*Assistance Services provided by Travelex’s designated service provider.

 

Trip cancellation insurance is NOT included in the tour pricing but can be purchased separately. Most trip cancellation insurance includes basic post-departure coverage (as indicated above) along with increased trip interruption coverage and trip cancellation coverage. Obtaining trip cancellation insurance is highly recommended and is the responsibility of the traveler.

Pre-departure Travel Insurance

Pre-departure travel insurance provides cancellation coverage and, although it is not included in the package price, it is available to tour participants through Seawind Tours & Travel, Inc. at a group rate, with a minimum of 10 participants.

Pre-departure travel insurance rates vary depending on various factors, including age and total trip cost. Your total trip cost includes your airfare, cruise portion and any optional pre-and post-cruise excursions. Please call Seawind Tours & Travel, Inc. at (808) 949-4144 for a quote.

*Restrictions apply

  Covered Incidents Benefit Amount
  Trip Cancellation 100% of trip cost ($50,000 limit)
  Trip Interruption 150% of trip cost
  Trip Delay/Missed Cruise Connection $1,000.00
  Baggage/Baggage Delay $1,500.00/$250
  Emergency Medical & Dental Expense $50,000.00
  Emergency Medical Evacuation/Repatriation $250,000.00
  Travel Assistance & Concierge Services* Included


*Travel Assistance & Concierge*
• Medical Assistance, Consultation & Monitoring
• Emergency Medical Payments
• Prescription Assistance
• 24 Hour Legal Assistance
• Emergency Cash Transfer
• Travel Document & Ticket Replacement
• Information Services for Destination
• Emergency Travel Arrangements

*Assistance Services provided by Travelex’s designated service provider.